One of the biggest effects of the internet has been on phone service. However, reliance on the internet for telephone calls has been viewed with hesitation while users have happily and rapidly realigned to mobile telephony. There are nonetheless those who do not trust Internet telephony, choosing to stay with Plain Old Telephone Service (POTS). Obviously, this is understandable. POTS has remained relatively unaffected and can reliably connect to the most often-used communication tools including your normal telephone and mobile.
However, the growing popularity of VoIP phone service is unquestionable. It’s, after all, the most suitable communication form for the postmodern world. It challenges our common concept of workplace and employee, and redefines the relations between the two.
The limits of virtualized telephony
So why don’t more people replace their old phone service with VoIP? Admittedly, VoIP still has a few issues that have to be ironed out, most certainly Quality of Service (QoS) and security issues. But there are now numerous methods to deal with these. We can expect even more improvements to VoIP just like any new technology that proves useful. The IP phone system is the natural next step to traditional telephony. Not all offices may utilize a complete VoIP set-up, but a lot are utilizing the technology, maybe for select calls or personal use. We can expect more companies to have a total IP phone service in the future with it’s flexibility to the modern day office.
The Virtual Office
Whilst the 8-5 job might nonetheless be totally upheld in government offices, many present-day private workplaces have challenged the typical concept of operating hours. It is no longer a surprise to see professionals operating on odd shifts, and workers within similar company having different core working hours. With improvements in technology, more workplaces have turn out to be operational across borders.
Something that had once been an opportunity for large businesses with big budgets, it is now simple for start-ups and small companies to attain international presence. Internet phone services, VoIP especially, have made these paradigm shifts cost-efficient and productive all at once. More workers, regardless of location, get hired to make a business fully functional for 24 hours, allowing them to be in contact with their international counterparts and acquire a better audience reach.
Thanks to the internet, in spite of geography or time zones, it’s now easier to connect with each other. Virtual phone service has a great deal of extra functions that support this across-time-and-borders workplace space, namely:
Free PC to PC calls
More affordable long distance calls to POTS lines, IP phones and mobiles
Works with contemporary gadgets: smartphones, desktops, laptops, PDA, IP phones, softphones
Interconnected communication devices (voicemail to e-mail or smartphone, PC to mobile telephone, fax to email, etc.)
Less hardware purchases
portable and easy to set-up phone service
IP telephony may also offer you with the same functions that conventional telephony provides like call forwarding, caller ID, call blocking, and call waiting. Nevertheless, the biggest benefits of VoIP service are the simplicity of set-up, more inexpensive functions, and portability of the entire system.